A: If you get the “Please Wait” screen and DO NOT have another Windows PC/Server:
- Power off the PC hard (hold the button, pull the cord, etc.)
- When you power on the PC it should present you with a Safe Mode screen, Select “Safe Mode with Networking”
- Log into the PC
- Go to the Admin Tools “Services” section
- Locate the following services and disable them: Windows Error Reporting, Network Location Service, Network List service
- Power down the PC gracefully (Start, Shutdown, etc.)
- Restart the PC, wait a minute or two (no more)
- You should be presented with a login screen.
B: If you have another Windows PC/Server (network connected)
- PC must be on a DHCP connected LAN (needs to be network connected)
- Find the PC IP address/name
- Go to the other PC, open the Admin Tools “Services” section
- Select “Connect to another computer” when right-clicking the “Services” icon in the left column
- Locate and disable the following services: Windows Error Reporting, Network Location Service, Network List service
- Power down the PC gracefully (Start, Shutdown, etc.) if you can, power switch if no other choice.
- Restart the PC, wait a minute or two (no more)
- You should be presented with a login screen.